Trust Center for serious buyers
Security, privacy, legal documentation, and delivery standards for teams evaluating ShiftNode Digital before an audit or implementation engagement.
Security Posture & Controls
ShiftNode Digital uses security-minded delivery practices inspired by recognized frameworks such as ISO/IEC 27001:2022 Annex A controls and SOC 2 Trust Service Criteria. We do not currently claim formal ISO 27001 or SOC 2 certification.
Access Control & Authentication
Role-based access control is used where relevant. Multi-factor authentication is required for administrative access to production systems, CI/CD pipelines, and cloud consoles.
Encryption in Transit & at Rest
Client-facing endpoints are served over HTTPS. Storage and encryption controls depend on the selected hosting, email, analytics, CRM, and AI providers for the engagement.
Secure Delivery & Reduced Exposure
Production systems reduce unnecessary exposure, protect client data, and avoid preventable third-party risk.
Incident Response & Breach Notification
Incident handling is documented for audit and implementation work. Personal-data breach duties depend on the GDPR role, signed agreement, and applicable authority requirements.
Liability & Documentation
Liability, insurance evidence, and procurement documentation should be confirmed for the specific engagement before signature. The public website does not replace a signed statement of work, DPA, SLA, or master agreement.
Delivery Model
ShiftNode Digital is a focused audit-and-implementation partner. Every engagement starts with a roadmap. We build only when the next step has a clear business reason.
Engagement Model
- —AI Growth Audit · Roadmap first
- —Buyer journey improvements · After audit
- —Lead capture and qualification · After audit
- —CRM and follow-up workflows · After audit
Delivery Standards
- —Security review: Access, data handling, and vendor risk considered before implementation.
- —Privacy by default: Forms, analytics, AI workflows, and handoffs are scoped with data minimization in mind.
- —Quality assurance: Responsive layout, broken states, accessibility basics, and form behavior are checked before handover.
- —Documentation: Key decisions, assumptions, and operating notes are documented in plain language.
Security or procurement questions?
Need to complete a vendor security questionnaire, request insurance certificates, or obtain additional compliance documentation before applying or approving implementation?
legal@shiftnodedigital.com