Privacy Policy
Last Updated: April 2026
1. Introduction
This Privacy Policy explains how ShiftNode Digital s.r.o. ("we," "our," or "us"), fully identified as the Data Controller, collects, uses, and safeguards your personal data when you visit our website (the "Website") or use our digital infrastructure services.
Data Controller Details:
ShiftNode Digital s.r.o.
Registered Office: Nové sady 988/2, Staré Brno, 602 00 Brno
Company ID (IČO): 249 06 123
2. What We Collect & Why
We strictly collect personal data based on established legal grounds under the GDPR:
- Marketing Communication (Consent):Email addresses collected via our newsletter or opt-in lead forms are used to send occasional insights and updates.
- Billing & Contracts (Performance of Contract):Billing details, addresses, and corporate information collected for client invoicing and to fulfill our service obligations (MSAs).
- Website Analytics (Legitimate Interest):Anonymized technical data concerning website progression to monitor performance, maintain security, and perform essential infrastructure audits.
3. Data Retention: How Long We Keep It
We hold your personal data only as long as necessary for the purpose it was collected:
- Invoices and Billing Data: Retained for 10 years as required strictly by Czech tax law.
- Marketing Contacts: Retained until you unsubscribe or withdraw your consent.
- Analytics Data: Automatically deleted or fully anonymized after 14 months.
4. Who We Share Data With
ShiftNode Digital s.r.o. does not sell your personal data. We only share data with trusted third-party services essential to our operations (Data Processors) under strict confidentiality agreements:
- Google Analytics: For aggregate website performance metrics.
- Hubspot/CRM Providers: For managing our secure lead relationships and marketing emails.
- External Accounting Firms: To process official tax documents and invoicing compliance.
- Cloud Infrastructure Partners: Providers executing our AI audits and web APIs.
International Data Transfers: Where we utilize third-party processors located outside the European Economic Area (EEA), such as Google or Hubspot, we ensure your data is protected through standard contractual clauses (SCCs) approved by the European Commission.
5. Your User Rights
Under the GDPR, you have the fundamental right to:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request that we correct any inaccurate or incomplete data.
- Deletion (Right to be Forgotten): Request the full deletion of your personal data where legally permissible.
- Withdraw Consent: Instantly unsubscribe from any marketing communications.
- Right to Complain: You have the right to lodge a complaint regarding our data practices with the Czech Office for Personal Data Protection (Úřad pro ochranu osobních údajů - ÚOOÚ).
To exercise any of these rights, please email our data compliance team at privacy@shiftnodedigital.com. We will respond to your request within 30 days.
6. Cookies Policy
We use technical cookies strictly essential for website functionality. With your explicit consent via our cookie banner, we also use analytical and marketing cookies to understand site performance and deliver targeted communications. You can manage these preferences at any time by accessing our cookie settings panel.
7. Data Security
We have implemented robust enterprise-grade measures designed to secure your personal data from accidental loss and unauthorized access. All forms, client dashboards, and communication endpoints are entirely encrypted in transit using industry-standard TLS protocols.